Privacy Policy

1. Introduction

Welcome to elev8 Health Solutions ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

elev8 Health Solutions operates as a lead generation platform matching UK professionals, contractors, and businesses with FCA-regulated health insurance brokers.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, and date of birth.
• Contact Data: includes email address, telephone numbers, and postcode.
• Professional Data: includes business name, cover type (individual/business), and number of employees.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage Data: includes information about how you use our website.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., matching you with an insurance broker to provide a quote).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have provided explicit consent via our GDPR opt-in mechanism on our contact forms.

4. Disclosures of Your Personal Data

In order to provide the requested quote comparisons, we must share your data with strictly vetted third parties. These include:

• FCA-regulated health insurance brokers and intermediaries who will contact you to provide the quotes you requested.
• IT and system administration service providers supporting our platform.
• Professional advisers including lawyers, bankers, auditors, and insurers.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

7. Cookie Policy

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Email address: privacy@elev8health.co.uk
Postal address: elev8 Health Solutions, 124 City Road, London, EC1V 2NX

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).